As organizations increasingly rely on third-party IT managed service providers, auditing managed services contracts has become critical to ensure service quality, data security, regulatory compliance, and risk management.

This webinar is designed to provide a practical and audit-focused understanding of how IT managed services contracts are reviewed and assessed—from Service Level Agreements (SLAs) to operational and security controls. Participants will gain insights into key contractual clauses, audit-relevant SLA metrics, governance expectations, risk areas, and common gaps observed in managed services engagements.